Privacy Policy and Principles

 

Protecting our clients’ privacy is a priority.

Protecting our clients’ privacy is a priority for Singer Olfert Financial Group Inc. (“SOFG” or “we/us”). These privacy principles are adhered to by SOFG to ensure that the information submitted to us will be treated with the utmost confidentiality and in adherence with the Personal Information Protection and Electronic Documents Act of Canada (PIPEDA). Our privacy policies are evidenced in the following principles.

User-initiated inquiries:
If you provide us with information in any contact you initiate with us, such as through our online contact form, by phone or by email, we will use that information only to respond to your inquiry and to provide better customer service.

Security:
Singer Olfert Financial Group Inc. takes precautions to protect your information, prevent unauthorized access, maintain the accuracy of your data, and ensure its correct use. To this end, we have in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information, both online and offline.
If you have any questions about the security measures at our Web site, please contact us through our online contact form.

IP Addresses:
We may use IP addresses to analyze trends, administer the site, and gather broad demographic information for aggregate use.

Cookies:
A cookie is a piece of data placed on your hard drive by our Web server. Without cookies, the site will not work properly. We use them to make the site more secure and the registration processes easier, to track your progress as you navigate among pages in an online session using our tools, and to track and target the interests of our users to so that we can enhance the usefulness of our site.
A server can only read the cookie data that that particular server has placed in the cookie. We cannot track where you came from to get to our site, or where you go after you leave. Cookies cannot “read” data on your hard drive, including cookie files placed by other sites.

Third Parties:
We may share aggregated demographic information with our partners. This is not linked to any personal information that can identify any individual person.

We may partner with other parties in order to provide specific services. We will share user information with these parties only to the extent that is necessary for the third party to provide these services. We instruct these parties not to use personally identifiable information except for the purpose of providing these services.

Securities regulators and regulatory bodies may require access to information and Singer Olfert Financial Group Inc. will provide this access to the extent that is necessary by law. Singer Olfert Financial Group Inc. is required to maintain a record of information for regulatory purposes for seven (7) years at which time the data may be removed.

Site and Service Updates:
We may occasionally send site and service announcement updates. Because these announcements contain important information about our services. You are able to unsubscribe from them at anytime.

Choice/Opt-out:
You may have the opportunity to opt out of having your information used for purposes not directly related to our site and services at the point where we request the information. You may also opt out at any other time by contacting our customer support through our online contact form.

Correction and Removal of Information:
If your personally identifiable information changes, or if you no longer desire our service, we will promptly correct, update or remove your information upon request. To make such a request, please contact our customer support through our online contact form.

Changes to Privacy Statement and Terms of Service:
We reserve the right to change this privacy statement and terms of service. We recommend that visitors to our site review our privacy policies from time to time to learn of new privacy practices and changes to our policies.

Outside Links:
From time to time this Web site may include links to other Web sites. These links are provided for your convenience to provide further information. They do not signify that we endorse the Web site(s). We have no responsibility for the content of the linked Web site(s).

Children’s Privacy:
In order to protect the privacy of the very young, we do not collect or maintain information from any person we know to be under the age of 18. In addition, no part of our Web site is structured to attract children under 18.
If you are under 18 years of age, you are not allowed to subscribe to our site, or to provide any personal information in any other way on our site.

Legal Disclaimer:
Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this Web site for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
Your use of any information or materials on this Web site is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this Web site meet your specific requirements.
We may disclose personal information when required by law or in the good-faith belief that such action is necessary in order to conform to the edicts of the law or comply with a legal process served on our Web site.
Your use of this Web site and any dispute arising out of such use of the Web site is subject to the laws of the state of Canada.

Copyright Notice:
This Web site and its content are copyrighted by Singer Olfert Financial Inc. All rights reserved. Any redistribution or reproduction of part or all of the contents in any form is prohibited other than the following:

  • You may print or download to a local hard disk extracts for your personal and non-commercial use only.
  • You may not, except with our express written permission, distribute or commercially exploit the content, nor may you transmit it or store it in any other Web site or other form of electronic retrieval system.
  • Unauthorized use of this Web site may give to a claim for damages and/or be a criminal offense.

Legal Notice:
The entire site and contents copyright © 2018 Singer Olfert Financial Group Inc. (“SOFG”). All rights reserved. Access to this site, its content and materials in the site are granted only subject to your agreement that SOFG owns and retains all copyright and other intellectual property rights in and to the SOFG content; that you assign to SOFG all copyright in any adaptations or other derivative works that you may prepare based on the SOFG content; and that you will not remove or alter any copyright notice or other notice of proprietary rights in any of the SOFG content in using the SOFG content or preparing derivative works.

Client Inquiries, Complains And Suggestions:
If you have a question, concern or complaint about our privacy policy and principles, please send your comments and your contact details to our Privacy Officer in writing to the following address:

Singer Olfert Financial Group
13-2970 King George Blvd.
South Surrey, BC V4P 0E6, Canada
Phone: 604.542.4298
Email: info@singerolfert.com